Strategic ApproachWe want to understand your business, how it works, where it is going, and what you want from it so that we can act as your partner and help your business become what you envision.
Value PropositionEmployee Participation: We facilitate the participation of your employees in our problem solving strategies because they are familiar with the existing processes and problems. Employees typically have good ideas and they need to become a committed part of any solution.
Catalysts for Change: We bring a problem solving approach and analytical techniques to help your employees recognize the need for change and energize them.
Objectivity: We serve only you, the owner/manager of the business, to help ensure you achieve the needed results.
Unique Skills: We bring special skills (not normally required in your day-to-day business) to help create innovative solutions.
Independence: As a professional third party, we can frequently collect sensitive information from your customers, distributors, competitors, or potential partners, which they would not share with you directly.
Knowledge: We have over 40 years of combined experience addressing issues in many companies and in many industries, so we can answer those "What have others done?" questions.
Results FocusedTypical Benefits |
Bottom Line Impact |
· Effective communications with customers · High customer loyalty · Rapid responsiveness to customer needs · Competitive offerings and prices |
· Increased sales |
· Streamlined operating processes · Automation of labor-intensive tasks · Linking with supply chain partners · Elimination of rework for quality problems |
· Reduced operating costs as percent of sales |
· Reduced inventories · Improved asset/resource utilization |
· Maintained / decreased investment costs |
The collective effect of increased sales, reduced operating costs and improved asset utilization significantly leverage bottom line profits. For example, if a business, in which operating costs (mostly variable) are 50% of sales and investment costs (mostly fixed or step costs) are 40%, were to increase sales by 50%, reduce operating costs to 40% of sales, and avoid any additional investment, it's profits would jump 400%.
During consulting projects, we will estimate the benefits and bottom line impact of our problem solving teams' recommendations and establish performance measurement processes to help ensure the projected results are achieved.
